QC / Diagnosis Checklist

Boots into login screen without issue

Display/touchscreen functions properly

WiFi

Keyboard functions (Voice command check)

Touchpad is functional

Hinges and back cover are secure, flexing fine

USB ports function properly

Headphone jack

Body free of damage that allows debris in

Side buttons (if any) work properly

Battery powers device, charges, & holds

Charging ports work in all orientations

Boots off of battery alone

Speakers work

Liquid Damage?

Camera functions

S/N on device matches with S/N on ticket